Gabriel Alarcon, Director of Maintenance, Los Angeles, CA Dec 17 2014
As the Director of Maintenance, I have worked at the American Apparel factory for 13 years. In my experience with Dov Charney, his actions have always been 100% in service to the company’s needs. He has always been the only person I can go to if I need anything to get done.
Dov is an extremely passionate person. American Apparel is his life and his wife, and through the years working with him, his example has been an inspiration of how I could always do my own best in service to the company.
In the time since his dismissal, I feel we have been like a boat in the middle of the sea with no captain and no direction. This is more than frustrating. I understand that the Board wanted to do something that would be different in their eyes, but they don’t even know what they have done, and the company feels like a place where there is no control and no soul.
Without Dov, I have faced a number of problems in my department. Everything has slowed down significantly, and communication has suffered. For one example, in the room where the computer servers are located, people from Security came and changed all the locks without informing me, and I was unable to get in and perform necessary maintenance. Security did not understand the importance of the Maintenance department’s being able to access and service the room that is the heart of the company! If something were to happen there, the whole company would go down. If Dov had been here, of course it would be taken care of instantly– instead, I did not even know who I could ask, and neither John Luttrell’s office nor Marty Bailey’s office were helpful.
So, I don’t know who to call, or who can provide answers when we have an issue, and the overall feeling is that nobody talks to us. Nobody talks to me in regard to what’s going on at the company and what my department needs to do. There is no person saying, “Hey, I’m going to make you part of the company.” That was Dov Charney. Whoever is in charge right now is not making people part of American Apparel– instead we just work here.
(This entry was originally written September and was re-submitted when the website was established on December 17, 2014).